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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A popup will open. It includes exhaustive information about all the actions that you can perform on that particular page. Each popup appears on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive assortment of instructional videos explaining how to work with our Control Panel. They're designed for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you are looking for, take a peek at our extensive Frequently Asked Questions section, which contains questions asked by actual users and provides practical solutions. We frequently "revamp" our Frequently Asked Questions section with new articles in order to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can contact our great team of tech support engineers available 24x7 and ready to help you with any issue. Each support ticket you submit will be responded to within 60 minutes (the average response time being about 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 240763

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com